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NDIS Support

Support Coordination

Making your NDIS plan work for you

We help participants understand and implement their NDIS plans, connecting them with the right supports and services to achieve their goals.

Overview

What is Support Coordination?

Who we support

  • Participants with complex support needs across multiple providers
  • People new to the NDIS who need help getting started
  • Participants whose circumstances have changed significantly
  • People transitioning from hospital, residential care, or justice settings

Support Coordination is a capacity-building support that helps you get the most out of your NDIS plan. Our experienced coordinators work alongside you to understand your goals, identify the right providers, and ensure your supports are working together effectively. We take the complexity out of navigating the NDIS so you can focus on living your life.

What We Offer

How we deliver Support Coordination

  • Plan Implementation

    We help you understand every line of your NDIS plan and put it into action — connecting you with the right providers and services.

  • Provider Sourcing

    We identify and engage quality providers across all your support categories, negotiating service agreements on your behalf.

  • Crisis Resolution

    When things go wrong, we step in quickly to resolve issues, find alternative supports, and keep your plan on track.

  • Capacity Building

    We work toward your independence — building your skills and confidence to self-manage your supports over time.

Common Questions

Frequently asked questions

Still have questions?

Our team is happy to answer any questions about Support Coordination and how it can support you or your participant.

  • Support Coordination helps you implement your plan and connect with providers. Specialist Support Coordination is for participants with more complex needs — it involves a higher level of expertise and is typically funded separately in your plan.

  • Support Coordination is funded under the Capacity Building — Support Coordination budget in your NDIS plan. Not all plans include this funding — if you believe you need it, speak with your LAC or NDIA planner at your next review.

  • Yes. You can change your Support Coordinator at any time. We recommend giving reasonable notice and ensuring a proper handover so your supports are not disrupted.

  • This depends on your needs and plan funding. Most participants meet with their coordinator monthly, with additional contact during plan reviews, transitions, or when issues arise.

Related Services

Ready to get started?

Access Support Coordination with KAAMI

Whether you're a participant, family member, or support coordinator, our team is ready to discuss how Support Coordination can support your goals.

Our commitment

What you can expect from KAAMI

  • NDIS Registered — fully compliant with NDIS Quality and Safeguards Commission requirements.
  • Person-centred — your goals, your voice, your plan.
  • Multidisciplinary — allied health, nursing, and coordination working together.
  • NSW & Queensland — local practitioners who know your community.

Service Areas

New South Wales & Queensland, Australia